Frequently Asked Questions


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Q: Do you offer multi-volume discounts?
Q: I lost my registration code, can you send it to me again?
Q: My registration code is not working! What can I do?
Q: Where can I download older versions of your products?
Q: Where can I buy upgrades?
Q: My computer crashed, where can I get my registration code and download the software?

Q: Do you offer multi-volume discounts?

A: Yes, we offer attractive discounts on volume purchases and we also have a non-profit organization and educational license program with great savings. Please contact our sales department for more information about these discounts.

Q: I lost my registration code, can you send it to me again?

A: If you have lost your registration code(s), you can make a retrieval request here. Please note that registration codes older than 5 years cannot be retrieved.

Q: My registration code is not working! What can I do?

A: Please make sure you are using the correct product and version for your registration code. If you are not sure if you have the correct version, you can request a download link via this page.

Q: Where can I download older versions of your products?

A: You can request a download link through the lost registration codes page. This will ensure you receive the correct version for your license.

Q: Where can I buy upgrades?

A: You can buy upgrades directly though our online store.

Q: My computer crashed, where can I get my registration code and download the software?

A: You can make a retrieval request here. Please note that registration codes older than 5 years cannot be retrieved.