Support

Forum

The forum is available to you for support and information about designing and managing fonts. This forum has become a place where all users of FontCreator, MainType, and Scanahand can share their knowledge. Membership to the forum is free. There's a good chance other people have asked the same questions as you, so you may be able to find the answers you need. Feedback and suggestions are also welcome in the forum.

Forum – the font community is here to help

FontCreator Support

	FontCreator FAQ – view the most frequently asked questions (and answers) about FontCreator
	FontCreator Tutorials – a list of handy tutorials to help you design and edit fonts with FontCreator
	FontCreator User Manual – the online version of the FontCreator user manual

MainType Support

	MainType FAQ – view the most frequently asked questions (and answers) about MainType
	MainType Tutorials – a list of handy tutorials to help you manage your fonts with MainType
	MainType User Manual – the online version of the MainType user manual

Scanahand Support

	Scanahand FAQ – view the most frequently asked questions (and answers) about Scanahand
	Scanahand Tutorials – a list of handy tutorials to help you generate fonts with Scanahand
	Scanahand User Manual – the online version of the Scanahand user manual
	Scanahand Custom Templates – several custom templates to be used with Scanahand premium edition

Frequently Asked Questions

Can I use the software on multiple computers?

The single-user license allows you to install the software on a reasonable number of computers, provided that you are the only individual using the software.

If you are an entity, you must designate one individual within your organization to have the right to use the software.

If more people are going to use the software, you need an additional license for each of them. We do offer multi-user discounts; just let us know how many users require a license and we'll send a quote.

I lost my registration code. How can I retrieve it?

If you have lost your registration code(s), you can make a retrieval request here.

Where can I download an older version of your products?

Several older releases of our software can be downloaded from here.

Where can I buy upgrades?

You can buy upgrades in our online store.

Is the software available for a Mac?

FontCreator runs on both Windows and macOS. MainType and Scanahand are currently Windows only. Fonts created with our software can be used on Windows, Mac OS X, Linux, and in all modern web browsers.

We need custom software. Can you help us out?

Yes, we have developed numerous font related products for other clients. Do contact our sales department and let us know your requirements.

Still need help?

If you can't find an answer to your question in the forum, frequently asked questions, tutorials, and user manuals, either post your question to the forum or contact customer support. For technical issues the forum has a faster response. Usually questions posted to the forum are answered within a couple of hours.